HMRC has said it is ‘committed to modernising HMRC to become a digital first organisation’ and told Business & Accountancy Daily this means it will move to contacting taxpayers via email and SMS. The move to digital will save £50m a year by 2028-29.

The email and text notifications will only be sent to HMRC app users, and alerts will be sent when new documentation or information has been uploaded to the individual’s app by HMRC.

There is no precise timetable for the rollout of the new service.