Revenue & Customs is trying to force more taxpayers to file online by phasing out the pre-paid tax envelopes it normally provides.
The technological era is edging society towards the concept of a paperless office, but given the Revenue's data loss scandal last year, when two discs containing details of 25m child benefit recipients went astray, accountancy firm UHY Hacker Young has questioned the timing of such a move.
Tax partner Roy Maugham said of the matter: 'There are still quite a few personal and business taxpayers who either don't have access to broadband or who are still very nervous about lodging sensitive financial information online.
'Perhaps when the Revenue has built up some more credibility for data security, and its online filing systems became a little less prone to crash, then this kind of move could be viewed as less controversial.'
The firm also suggested that the phasing out of the pre-paid envelopes showed just how little regard the Revenue has towards giving its 'customers' a choice.
However, the Revenue said the move followed the example of other private and public sector organisations that no longer issue pre-paid envelopes.
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