Every AI supplier will tell you their product is secure. The more useful question should be more precise: once a client’s file leaves your computer screen, where does it go, who can read it, and how long does it stay there?

Who else sees what your employees ask the AI?

Most AI tools are not built by the company that built the underlying AI, such as Anthropic, OpenAI and so forth. As a result, the AI supplier sits in front of another company’s AI model, so always ask whether that other company sees your questions.

The AI tool can be set up so they never see the questions; that is the case with Croner Intelligence, which runs its models inside a sealed-off area of Amazon’s cloud that the AI model makers cannot enter on servers in the UK or the EU.