Banks get more time to investigate fraudulent payments

Banks will be able to put payments on hold for up to 72 hours if they suspect fraudulent activity and need to investigate

The government is planning to introduce legislation to extend the time that payments can be delayed by 72 hours where there are reasonable grounds to suspect a payment is fraudulent and more time is needed for the bank to investigate. 

Currently banks must either process or refuse a payment by the end of the next business day. 

This will ensure banks have more time to investigate potential fraud, helping to protect consumers against scams in a bid to tackle the estimated £460m lost to fraud last year alone. 

Economic secretary to the Treasury, Tulip Siddiq said: ‘Hundreds of millions of pounds are lost to scammers each year, targeting vulnerable communities and ruining the lives of ordinary people. 

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