The tax world is changing fast with the recent announcements of HMRC office closures signalling the end of the face-to-face meeting with tax officials and the rapid move towards digital delivery of all services. The benefits of creating a core of dedicated tax centres in major cities has benefits for the tax authority as it can offload small high street offices and create modern, high tech facilities, in locations including the former Olympic Park in East London and Croydon to serve Greater London.