HMRC is changing the format of its online forms to make them interactive which means that PDFs cannot be opened without upgrading to the latest version of Adobe Reader, which could interfere with existing software preferences on user PCs
The latest anti money laundering regulations application for Fit and Proper test using form MLR101, updated today by HMRC, cannot be opened without a software upgrade. However, this affects anyone using Adobe PDF Professional as the lighter version of Adobe has to be the default version.
An HMRC notice says that the tax authority ‘is creating new versions of their forms that don’t depend on Adobe Reader. Whilst this work is in progress the following methods can be used to ensure the form will download or open in Adobe Reader’.
It then details ways to open the form:
- whatever browser you are using, review your settings to make Adobe Reader the default program for opening PDF documents;
- Windows users should right click on the form link then select ‘Save target as’ or ‘Save link as’;
- Mac users should right click on the form link then select ‘Save linked file as’;
- save the form - the recommended place is in the documents folder; and
- using Adobe Reader you can open the form.
If all the above fails, taxpayers should contact the HMRC Online Services helpdesk for more help.
Money Laundering Regulations: apply for Fit and Proper test (MLR101) is available here