The reality is that serial grievance makers exist, as do serial claimants at tribunal.

If you are a fan of civil law research, there’s a page dedicated to these types of claimants called the vexatious litigants page.

The courts may have the power to bar a serial claimant from making further claims but each grievance should be investigated and an outcome provided.

There are two types of grievances an employee can make, an informal grievance and a formal one. Identifying which type of grievance is important because the process looks very different to each.