It’s the innocuous suggestions that cause the most problems. Getting money out on a wet day was a pain, so the Mole was all in favour of installing an office cash machine. The reality of doing so was surprisingly difficult. A man came, looked round the office, frowned and declared we needed a floor-mounted device. It turned out the landlords wouldn’t let us install a floor-mounted device as the concrete structure of the building was apparently not suitable for drilling into, although seemingly suitable for walking on. Such information would have been useful had the floor-mounted device not already been delivered and left like a beached whale in the canteen.