Ms H Toure worked at HMRC as a customer service consultant and administrative officer at HMRC’s Croydon office, and had been on sick leave due to work-related stress after covid, but had also experienced repeated instances of harassment during the course of her employment.

The case centred around whether HMRC harassed Toure while she was off sick when she had asked for communications only by email, and ongoing harassment from colleagues and managers, some of which indicated a challenging working environment.

Toure brought a claim to the employment tribunal based on various grounds ranging from harassment to discrimination related to a two and a half year period working at HMRC.