Self assessment tax helpline closed for three months

HMRC is planning to close the self assessment tax helpline for three months over the summer to focus call centre resources on dealing with other problem calls

All calls to the helpline on 0300 200 3310 will be redirected to digital services over the period to give HMRC time to deal with other more urgent phone enquiries.

The helpline will be closed for three months from Monday 12 June until Monday 4 September. During this time HMRC said it will ‘trial directing SA queries from the helpline to the department’s digital services, including its online guidance, digital assistant and webchat’.

HMRC will increase the advisers available on webchat, the online service helpline and the extra support team helpline.

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