As the reality of finance transformation starts to bite, Ian Sadler and Andy Quayle look at making the tax team more effective.

Like all the best TV makeover programmes, we watch closely as a world-weary individual is transformed into a confident, go-getting extrovert in the space of sixty minutes of reality viewing. For our stereotypical tax professional, the parallel journey from being a highly competent tax technician, with a strong focus on legislative issues and forthcoming internal and external deadlines, to a tax consultant well versed in the trials and tribulations of transformational change, may need to be even more dramatic. It will certainly be more time-consuming.