Accountants need to balance automation and human expertise

Automation software can manage high volume, repetitive tasks more quickly and accurately than their human counterparts, but the role of the tax adviser is critical, argues Russell Gammon, chief solutions officer at Tax Systems

With automation being increasingly adopted within the accountancy profession, there are, understandably, concerns about whether some areas of expertise might be lost as technology begins to assume a bigger role.

Consider taxation, for instance, where historically, people have built experience and knowledge by devoting many hours to data entry and analysis; what happens when those hours are all done by machines?

While automating processes such as these obviously has some important operational and efficiency benefits, how can accountancy practices and departments train somebody to be a tax specialist if they use automation to cut out the basics?

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