HMRC ramps up debt collection with £7.5bn fall

In HMRC’s most recent performance update spanning April to June 2021, it reports that by the end of the first quarter (Q1) in 2021-22, the debt balance had dropped by 13% to £50bn

The outstanding tax figure is down from £57.5bn at the end of March 2021, which represents a 31% reduction on the highest level, £72bn, that was seen in August 2020.

HMRC stated that the high levels were due to temporarily deferred payments and that the debt balance had dropped because the deferred payments had started to become due. The tax authority said that it was also seeing strong levels of payments as they contact taxpayers.

The report also shows that the percentage of calls answered by HMRC has risen to 74% by the end of June which is the highest level it has seen for more than a year. HRMC also reports that 92% of its webchats were also answered.

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