Accountants are calling for a number of tax changes in the Budget on 6 March and top of the wishlist is the removal of the freeze on tax thresholds, urgent measures to fix HMRC’s customer service, an increase in the  high income child benefit charge threshold and simplification of the IR35 rules.

BDO has called for five fixes to top Chancellor Jeremy Hunt’s agenda for the Budget, with customer service at HMRC at number one.

Dawn Register, head of tax dispute resolution at BDO said: ‘We seem to be in a situation in which tax rules are becoming ever more complex but the support available to help taxpayers is deteriorating.

‘New technology can help up to a point, but it isn’t a panacea. Taxpayers with complex issues need to be able to speak to well-trained and knowledgeable staff who can help them get their tax right first time. And businesses are also telling us that HMRC needs more resources.’

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