The account will be the new way to access the Charity Commission’s online services from spring 2023 and it will provide tailored support and information to help charities run their organisations effectively. It can also be used by other people authorised by the charity, such as accountants or lawyers.

The service is being soft launched with letters going out to a number charity contacts alerting them about the changes and asking them to trial the system. This phase will last from November to March 2023.

The system will go live for all charities in spring 2023.

If you are a trustee, or a third party acting on behalf of a charity, you will not be able to set up an account until phase 2.