The human face of technology

As technology liberates accountants from mundane tasks, people skills are increasingly important, says Lesley Meall

Technology is a double-edged sword for accountants: it has delivered tools that help them do their jobs more easily, but has also changed what is required of them. Developments ranging from cloud computing through shared services to outsourcing are impacting on the profession, pushing it through a period of accelerated evolution where those who can adjust will thrive, and those who can’t may struggle.

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