The push for integrated systems has never been stronger and the possibilities have never been greater, writes Lesley Meall.

In a perfect world, every single piece of software would automatically be able to talk to every other piece of software. You wouldn’t need to key in the same piece of information more than once or waste time fixing transcription errors. Finding what you are looking for would be a breeze, and we’d all understand each other a lot better, because there would always be just one version of the truth.